Roshni Barot (pictured), 28, was served the chicken sandwich at Nando's
in the Bullring, Birmingham, after she had ordered a grilled halloumi
cheese pitta. She covered her dinner with peri peri sauce and salad and
had eaten most of the meal before realising what it was. She was so
distraught after eating the chicken she unsuccessfully tried to make
herself sick when she got home.
She was also still distressed the next day and was allowed to go home early from her job as placements officer at the University of Birmingham.
The manager at the restaurant apologised and offered her vouchers for another meal, which she refused.
She said: 'They can never say or do anything to make this up to me. Nothing can compensate me for those 28 years.
I can feel it sitting there in my stomach. I feel like it’s not my body anymore. They took away my choice about what to put in my body and now I can’t ever say that I have never eaten meat. I have devoted myself to this for 28 years and someone has taken this away from me.
'I want to know what steps they are taking to stop this happening again. I was a Nando’s fan but I will never go there again.'
A Nando’s spokesman said: 'We deeply regret that a customer was mistakenly served a chicken pitta instead of the halloumi pitta ordered.
'Nando’s has the utmost respect for all our customers’ eating choices and this was an honest - and extremely rare - mistake which the restaurant are extremely sorry about.
'We are currently in contact with the customer and have offered our sincere apologies and are investigating how this has happened to ensure it doesn’t happen again.'
She was also still distressed the next day and was allowed to go home early from her job as placements officer at the University of Birmingham.
The manager at the restaurant apologised and offered her vouchers for another meal, which she refused.
She said: 'They can never say or do anything to make this up to me. Nothing can compensate me for those 28 years.
I can feel it sitting there in my stomach. I feel like it’s not my body anymore. They took away my choice about what to put in my body and now I can’t ever say that I have never eaten meat. I have devoted myself to this for 28 years and someone has taken this away from me.
'I want to know what steps they are taking to stop this happening again. I was a Nando’s fan but I will never go there again.'
Ms Barot was served the meal at Nando's in the
Bullring, Birmingham, (pictured) after she had ordered a grilled
halloumi cheese pitta
A Nando’s spokesman said: 'We deeply regret that a customer was mistakenly served a chicken pitta instead of the halloumi pitta ordered.
'Nando’s has the utmost respect for all our customers’ eating choices and this was an honest - and extremely rare - mistake which the restaurant are extremely sorry about.
'We are currently in contact with the customer and have offered our sincere apologies and are investigating how this has happened to ensure it doesn’t happen again.'
Ms Barot said she had never eaten meat before
she was served a chicken pitta at the restaurant (file picture of a
Nando's chicken fillet pitta)
Ms Barot was served a chicken pitta despite ordering the grilled halloumi cheese pitta (file picture)
