Your brand is what you’re known for. the promises of value you or your product make and keep. Good
branding is the act of becoming known for something that you do, above
any other competitor. As a small scale business owner it is very likely
that you don’t have an established brand like large companies do—which
means if you want to gain loyal customers, you must create a brand of
your own.
The benefits of a strong brand
Here are just a few benefits you will enjoy when you create a strong brand:
· A strong brand influences the buying decision and shapes the ownership experience.
· Branding creates trust and an emotional attachment to your product or company.
· A strong brand can command a premium price and maximize the number of units that can be sold at that premium.
· Branding
will help you "fence off" your customers from the competition and
protect your market share while building mind share. Once you have mind
share, your customers will automatically think of you first when they
think of your product category.
· A
strong brand signals that you want to build customer loyalty, not just
sell product. A strong branding campaign will also signal that you are
serious about marketing and that you intend to be around for a while. A
brand impresses your firm's identity upon potential customers, not
necessarily to capture an immediate sale but rather to build a lasting
impression of you and your products.
· Branding builds name recognition for your company or product.
A brand will help you articulate your company's values and explain why you are competing in your market
Putting yourself in your brand
Is
there something unique or otherwise notable about your services or
product that’s worth mentioning to someone? Then don’t just mention
it—shout it from the rooftops!
What do you think of when you hear, “Rule your world”? How about, “brewed for the strong”?
Effective companies constantly reinforce public awareness of their brands
to
achieve long-lasting recognition. Your own brand should encompass
something unique about your business, or about you, so that potential
customers learn to recognize your style.
How to create a strong brand
To
create an effective brand you must first define the type of customer
you have. Second, you should create and refine your brand to a simple
phrase as possible, third, create a logo and fourth, you have to promote
your brand constantly.
Assuming
you already know your customers, or who you’re trying to appeal to,
then let’s talk about the second phase: creating and refining your
brand.
1. Define your key core competency or best thing you offer
Take
some time, sit down and really apply yourself to defining the single
best thing that you do. Often this will be what people already mention
when they discuss you or your services or products—after all, it’s what
you’re good at.
2. Create a key phrase built around your core competency
There
will probably be many ways to describe yourself and your unique
abilities, but remember that a key phrase should be short and very
concise. Work towards that.
Don’t
ever use ambiguous statements like “The low priced leader.” Of what
exactly? Look around and see what statements are being used by other
brands and learn from them. Learn from their mistakes or successes, and then when you create your own key phrase, be different!
3. Draft a symbol or logo to reinforce the message visually
Having a symbol or visual identity to go along with your branding statement can be very effective...
Effectively promoting your brand
Large
companies with deep-pockets can launch massive campaigns utilizing
every form of media. Most of us will not have the resources for that, so
each piece of information we produce must be effective. Consistently
using your brand statement and/or brand symbol this will help you get
the most bang for your buck.
This
means putting your brand on everything you create. If you send e-mails,
use your brand phrase or statement below your signature line. If you
produce postcards or flyers, place the statement prominently. Also,
don’t forget to put your brand on your web site and business cards.
Ideally
you’ll have a well-balanced mix of online and offline promotion, and
through repeated use you will begin to forge an identity based upon your
defining statement. You may even become “one” with the brand, like Nike
has with “Just Do It.” You know when this “oneness” is achieved by the
fact that people know instantly who you are when your symbol is
displayed or your phrase is written or spoken.
Remember,
a brand exist in the mind of the consumer. It is the intangible sum of
thoughts and feelings about a particular company, services or product.
How Your Brand Image Could Be Destroyed
However, a brand can be damaged much quicker than it can grow - five things that will quickly damage your brand include:
· Untrustworthy behaviour
· Concern about public safety or health
· Poor customer service (at any level)
· Obvious company financial difficulty
Poor quality products
Get the balance right and your business will go from strength to strength.
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