Graduate Front Office Business Officer at Fosad Consulting

We are a business support services firm with offerings in Human Resource Management, Immigration and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses.
The role of our staff is to set the organisation’s strategic direction, ensuring delivery and upholding values that drives the organisation towards it set goals. We currently seek to recruit into our workforce a smart, intelligent and enthusiastic individual that can align his/her goals with that of the organisation.
Job Description

Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
Prepares customer service summary reports.
Co-ordinates the handling of difficult and/or unusual situations.
Ensures and provides quality service to both internal and external customers
Handle inbound customer service calls with professionalism.
Answer customer inquiries and follow through on requests.
Take thorough notes and promptly forward action items that need to be handled by others.
Make outbound calls to business customers.
Qualifications
BSc/HND from an accredited University
Must have completed the mandatory 1year National Service (NYSC)
Excellent Communication and Interpersonal Skills
Required Skills:
Interested candidates must;
Possess excellent listening skills
Be a good time manager
Be able to take initiative and be proactive
Have good knowledge of Computer applications (Microsoft Office)
Possess excellent note taking skills
Be friendly and willing to proffer solutions
Additional Information
Applicants who do not qualify with the above criteria need not apply as only successful candidates will be contacted.

APPLY HERE